IJUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please
allow 3 - 7 business days of processing and production time for your
order to ship out.
HOW LONG IS THE SHIPPING TIME?
Average time: 2 – 5 days business days There
are circumstances that are out of control (natural disasters,
holidays, weather, etc) that may cause shipping postponements. While
most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not
guarantee the exact delivery time; the delivery issue is the
responsibility of the shipping company.
CAN I CANCEL MY ORDER?
Youare able to cancel your order with no penalty! You must cancel your order 24 hours after creating it for the cancellation to be applied.
If the item has already shipped. All you need to do is send us an email with the subject line "CANCEL".
I HAVE ENTERED AN INCORRECT ADDRESS!
Ifyou have misspelled or auto-filled your address incorrectly, simply reply to your order confirmation email and give us the correct information. Notify us immediately via email. If the address is wrong, we can correct this within 24 hours.
MY ITEM ARRIVED DAMAGED
Wedo ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail
service mistreatment. If this happens to you, please contactus with: -Your order number. -A picture of the damaged product. Once received, we'll be happy to send out another free of charge.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
Ifwe still haven't managed to answer your question please feel freeto contact us and
we will do our best to reply within 24 hours :)
